I can completely understand this point of view as we've considered alot of feedback since conception of the site and can only ask people to remember that 7 years ago ebay were in completely the same situation and started from zero, As there was a need for the site so people took to it and embraced it.Quote:
Originally Posted by TobalRox
7 years on and personally Im starting to see ALOT of problems for users that decide to use ebay as a service, The main problem seems to be that the customer service side can't cope with the volume of auctions that are listed on a daily basis and in all honesty look to be turning a blind eye to auctions that I and many others would consider spam and completely Unnesessary. You also have the issue that as they cater for so many categories of item they are unable to immediate recognise and problems with auctions when they arrise.
So far for highly desired items its not turning out that way, Because the site is specialised and dedicated to a single covered category the people who choose to register and use it will be interested and matched to a very high ratio of items that are listed, Obviously as the sites active userbase grows the options will get better and better so if there is anything I can do to encourage people to be pro-active and participate I'll try and offer it as it can only benefit everyone and give a different option.Quote:
Originally Posted by Sqoon
Whats better for a seller?
- Showing your items to a group of members who are only interested in videogames and competing against a small amount of similar listed items or
-Showing your items to a group of people searching for a huge number of general categories and competing against a very high ratio of similar and the same item?
I think this is the beauty of a dedicated single aspect auctionsite, Have you ever been to a specialist auction in real life? Its an absolutely perfect choice for sellers as it groups similar like-minded people together competing in a single area for items that are 100% catered to them.
Customer service is our main priority and it always will be, We have a zero tolerance policy for items that are not physical, authentic or unliscensed. I'd rather people enjoyed the site and found it worthwhile than accept someones fee's (when introduced) and annoy the users with spam and worthless irritating auctions.Quote:
Originally Posted by diffusionx
From what I've experienced from ebay over the last few years I now completely understand about the site representing buyers and sellers and I would like to give a new option where people don't have to read new listings of items and see something that is unsuitable and annoying mixed in with thier listings.
We've already had people trying to list the following items (2 fake HK GBA games, 1 auction for how to repair a playstation laser, 1 auction for a 400-1 arcade game box), All of those auctions were removed within 20 minutes of them being listed and live on the main page.
The site has gone through quite a few changes already as we've listend to feedback from the people that have gone out of their way to use it, The site will be constantly evolving trying to get right what ebay and others are currently getting wrong, If anyone has any recomendations or requests we'd love to hear them.
We are a very dedicated team behind this and if people give us a chance I promise the users will not be dissapointed.
