The retail whore drama thread

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Originally Posted by Gymkata

That is the ONLY time that such a joke didnt work. I hate it when I honestly and genuinely extend an intent to help out customers and they end up shitting on me like I was there to rape their dog.

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I used to do that too, and it almost always resulted in a shared chuckle and the ice would be broken. I would always approach customers and say "how are you doing?" before anything else, and when they would snap back with "just looking". I would ask them what kind of state of being/mood "just looking" is. I wish more people understood how retail salespersons compensation works, then they would be a little more easy going I think. If I sell someone some shit they never wanted or doesn't do what they expected, they are gonna bring it back, and I'm gonna lose my commission, right? So why would I do that? So I can waste my time as well as theirs? People just don't understand that commissioned sales helps both the employee AND the customer. What does the non-commision kid at Best Buy care if he knows nothing about the products that he sells? His pay is the same no matter how much of that shit he sells today, so the answer is, he doesn't care. (I know some people here work at Best Buy, and I'm not slamming the store or it's employees, but rather making the point that non-commissioned salespeople are less likely to research their products or actually care if you buy them, because their is no monetary incentive. I however have know noncom salespeople in the past that were very informed and took pride in their work, as they should.)

Genuinely wanting to help people and having them snap at you is teh suck.

Ha....you would think that being non commision makes you lazy. For some people it does. But you end up getting it from your manager because there have been too many returns. So in either case you lose

Being a beer store owner you can only imagine the shit that deal with.

1: Public restroom = no more. Some old bag asked for the key, gave it to her, and she proceeded to shit precisely NEXT TO the bathroom. How about the instant classic of wiping your ass and throwing the proceeds in the TRASH CAN? Not to mention copious amounts of lousy aim stories.

2: Beer brand _____ "Yeah, well, the other guy/girl charged me ___ yesterday"

3: Beer brand ____. "Did it go up?" No, it's been that price for the last TWO YEARS.

4: "Do you sell cold beer?" (I have 28+ refigerated doors of cold beer)

5: "Where is the Budweiser? (Gee, I dunno, at any given moment there are 200+ cases on display

6: "Do you sell liquor?" (Yeah, the sign says "Beer & Soda" because we are secretly breaking New York State Liquor Laws and not advertising a profitable item like liquor)

To be fair haoh, it's not dumb to ask if you have liquor. It's easy to associate beer store with other forms of alcohol. Gamestop carries movies.

If you're over 21 and reside in NY, you know that the only place you can buy liquor is in a liquor store. There's no place else to get it and that law hasn't changed since Prohibition.

Fair enough.

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Originally Posted by haohmaru

2: Beer brand _____ "Yeah, well, the other guy/girl charged me ___ yesterday"

3: Beer brand ____. "Did it go up?" No, it's been that price for the last TWO YEARS.

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Seriously, whats the variation in prices between stores in, let's say, a sixer of domestic beer anyway? Like a buck or less? People never cease to amaze me as to how they can get all bent up over pocket change.

One time I closed this lady's trunk after I helped her put some stuff in it. She then started yelling at me through the window. I went over there and she yelled at me about closing peoples trunks too hard. It was a SUV.

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Originally Posted by haohmaru

6: "Do you sell liquor?" (Yeah, the sign says "Beer & Soda" because we are secretly breaking New York State Liquor Laws and not advertising a profitable item like liquor)

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Actually, i never knew that. All this BEER SODA stuff was new to me when i moved up here. The only time i ever went into a liquor store to buy anything was 3 or so years ago when i was still in the south.

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Originally Posted by Mykozo

Seriously, whats the variation in prices between stores in, let's say, a sixer of domestic beer anyway? Like a buck or less? People never cease to amaze me as to how they can get all bent up over pocket change.

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Kind of similar: At least 3 or 4 times a month, I hear people moan in their loudest voices possible, "Wow, the price of milk has sure gone up lately!" or "I'll just go to Walgreens and get a gallon for $2.99." The price of ours isn't $8 or anything, it's a slightly higher $3.49 per gallon. I realize that this is a little higher than some places, but we sell hundreds of gallons a day, and contrary to popular belief, we barely break even with the price we charge.

I don't expect the average customer to have a college degree in economics or anything; I would just prefer to have them stfu. I mean, they're already spending $50 on crap they don't need, so why not put the Little Debbie snackie cakes back, ma'am, and get your 50 cents back? If that 50 cents is really too much, then why not just have an eigth kid so that you can go back on WIC, and have the gov pay for it.