The retail whore drama thread

Well the DS Lite hinge crack is a manufacturer defect. Me and my bro's DS's both broke off at the hinge cause of it, Nintendo fixed it for free and paid for shipping. They probably should've called Nintendo about it though since Nintendo probably doesn't tell you guys about stuff like that.

So Aren's co-worker in the crack said the warrenty didn't cover it because it wasn't normal tear and tear or a smanufacture defect? Amazing.

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Originally Posted by Thief Silver

Normally I'm all for bashing Aren and his store. But how are they assholes for trying to not be completely set up for a fall from a bunch of trash?

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I don't know the exact details of what went down, since I wasn't there. But based on what info was provided, the store should have just taken it back and given them a new one. It doesn't come out of anyone's paycheck, and the store won't eat the cost of a DS. Based on my expierence working in retail in the late 90's and early 00's, and my expierence as a consumer; extended warranties are usually sold on the promise that if you have ANY problem, just bring it back for a new one, no questions asked.

These people had an extended warranty, and when they go up the chain, some upper manager somewhere is going to tell them to go back to the store and get a new one.

I don't know, maybe these people were trying to pull a scam. I've seen plenty of retail scams when I worked for EB (some that are next to impossible to proove), but this doesn't really sound like one to me. Need more info.

Not exactly retail, but why most lawyers won't give out their personal cell number:

So this family lawyer is giving a talk at the college and we get to talking about our respective crazies, I'm an activist who was helping people get into court and was considering family law.

So she gave this woman - going to court for custody of her kid - her cellphone incase anything came up (like filing a restraining order).

Then the calls began
7pm client calls and thanks her
8:30 (phone turned off voice mail from here on out) - have you started working on my case?
10 pm Hi, case?
Midnight - I'm worried about my kid, can't I just take her back now?
2 am OMG why aren't you working on my case?!
3 am I think i'm going to have to steal my kid back
4 am I'm getting a new lawyer, you obviously don't care about me or my child!
6 am - I'm going to work now, i'll see you this afternoon

I'm not going to do family law, too messy, lower pay on average.

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Originally Posted by Tones

Ghost World?

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Late response, but yeah.

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Originally Posted by Calliander

This one time, these two girls came in and asked for Newports and I just shook my head no. "Aren't you gonna ask for ID?" I said, "You can't provide me with any, so no." "Come on, I need a pack of Newports! Just give me one!" Shook my head no. "Nobody's gonna know if you give me a pack of Newports!" I was like, "I would know, and I know it's wrong to sell cigarettes to minors." That silenced her, but her friend was like, "She'll show you her tits!" I laughed at that, then said, "Is that all it takes to get girls' shirts off these days? Glad I'm not in middle school any more. At least it was a challenge then. Get out!" Hilarious.

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Your store doesn't have a cigs for BJs policy?

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Originally Posted by Thief Silver

Normally I'm all for bashing Aren and his store. But how are they assholes for trying to not be completely set up for a fall from a bunch of trash?

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You give aren too much credit.

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Originally Posted by Calliander

Wow, this thread is old. First one: Had a job at a gas station in high school. The gas station was right near a movie theater and shitty parents would drop their hoodlum kids off to watch movies. The kids always came to the gas station to get their candy and shit, but they always tried to get cigarettes, too. I took immense joy out of denying them without even asking for ID. This one time, these two girls came in and asked for Newports and I just shook my head no. "Aren't you gonna ask for ID?" I said, "You can't provide me with any, so no." "Come on, I need a pack of Newports! Just give me one!" Shook my head no. "Nobody's gonna know if you give me a pack of Newports!" I was like, "I would know, and I know it's wrong to sell cigarettes to minors." That silenced her, but her friend was like, "She'll show you her tits!" I laughed at that, then said, "Is that all it takes to get girls' shirts off these days? Glad I'm not in middle school any more. At least it was a challenge then. Get out!" Hilarious.

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You screwed it up. The correct response would be yes to the tits, then light up and blow smoke through the change drawer at them.

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Originally Posted by JefmcC

If I was that customer I would have been pissed too. Your BB sounds like it's run by assholes.

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Actually, our Best Buy is ranked really high and is respected very well. Our managers are anything but assholes.

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Originally Posted by not Anal Kaboom

Well the DS Lite hinge crack is a manufacturer defect. Me and my bro's DS's both broke off at the hinge cause of it, Nintendo fixed it for free and paid for shipping. They probably should've called Nintendo about it though since Nintendo probably doesn't tell you guys about stuff like that.

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No, it wasn't a manufacturer defact. There was basically a crack in it from it being dropped.

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Originally Posted by JefmcC

I don't know the exact details of what went down, since I wasn't there. But based on what info was provided, the store should have just taken it back and given them a new one. It doesn't come out of anyone's paycheck, and the store won't eat the cost of a DS. Based on my expierence working in retail in the late 90's and early 00's, and my expierence as a consumer; extended warranties are usually sold on the promise that if you have ANY problem, just bring it back for a new one, no questions asked.

These people had an extended warranty, and when they go up the chain, some upper manager somewhere is going to tell them to go back to the store and get a new one.

I don't know, maybe these people were trying to pull a scam. I've seen plenty of retail scams when I worked for EB (some that are next to impossible to proove), but this doesn't really sound like one to me. Need more info.

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The extended warranty doesnt no tcover accidentally damage. It clearly states that in the brochure. So why would we give them a new DS when it's not in our policy? Sure, the managers do make exceptions at times (usually never with the warranties though), but that guy was being a total douche and tried to lie to us.

The phone sealed the deal when the wife said that they weren't arguing over the the warranty anymore but the fact that I broke it. They basically admitted that they were wrong and now they were trying to place the blame on me.

What other info do you need?

You stole a car and crashed it.

I'm confused. So what exactly did you get out of this to sell on eBay?