Good strategy. Jonas keeps owning me, Korly, Dyne AND Chux every season.Quote:
Originally Posted by Error
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Good strategy. Jonas keeps owning me, Korly, Dyne AND Chux every season.Quote:
Originally Posted by Error
I'm 2 points below as of last night...
I usually don't own you guys, I just win after the last PPV with a few points.
I brag because it's fun.
Just be thankful that you guys don't work retail in the ghetto.
It's kinda gay that you actually know who won the first season of Project Runway.Quote:
Originally Posted by Interpol
I agree. Get paid, dammit.Quote:
Originally Posted by Raz0r
Although it IS your word against his. But, chances are he's done this before. Talk to other employees and see if you can get anyone who'll back you up.
Been there, done that. And yes, I'm thankful I don't anymore. VERY thankful.Quote:
Originally Posted by Klonoa
That's.... not what I meant.Quote:
Originally Posted by Andrew
your name is Eirikur? cool. :DQuote:
Originally Posted by Interpol
Dyne, your av is something I would expect from Aurora.
i'm not sure i know how to take that comment :link:Quote:
Originally Posted by NApOLm321
No seriously. If he's as you say then others have been harrassed too. Talk to a lawyer and start some shit. It might make you some cash or at least get the shitface fired.Quote:
Originally Posted by Raz0r
Stir some shit up and get paid, I agree. You could get a million dollars from it.Quote:
Originally Posted by Interpol
Why don't you just call him anyways. He's probably a nice guy. Take him out for some cheeseburgers.
Actually, jonas might be right. Are there White Castles where you live?
He probably means it's insanely gay.Quote:
Originally Posted by Dragonmaster Dyne
We can't let this thread die! I know you guys have more stories.
Plus Interpol has to keep us updated on the Sexual Harrassment suit.
Once this girl grabbed my butt and i didn't appreciate it. Then another time a girl kept saying she was going to rape me, which wasn't as bad as this one manager i had who was twice my age who kept bumping into me and touching me... I didn't like that. And then... another girl walked behind the counter and told me to take my pants off. I cried, but they said the cops wouldn't believe me if i told them a girl was going to rape me.*
*I'm not lying, really! I was only halfway attracted to one, but then she turned all drug whore and i kind of don't care for that sort of thing. Actually... that happened to all of them. ;_; Oh, what torture... I'm dissappointed a guy never hit on me.
I had some drama today. First, the manager said he was having some pain in his back. After 30 minutes, it got alot worse - so much so that he had to call in another manager to work for him. This was @10:30 am. The shift this manager works is 8am-8pm. So he calls in the other manager to work for him. Thing is, the usual manager who works the 3rd shift is taking a vacation for a day, so not only did this manager have to work 11am-8pm, he also agreed to work 8pm-8am before. So my manager will have to work 21 STRAIGHT HOURS.
On top of that, the photo machine wasn't working right - it wouldn't do CDs or print stuff from the kiosk, so him and I had to deal with that drama too. Fortuneately for him, I was on the phone with the help desk guy for 1/2 hour beyond my shift. I didn't mind - I braced myself to stay longer.
Finally, the 2nd shift register girl called in sick. What a topper to an already nasty day for my manager. Even worse - I think he's on salary, so he didn't get paid any extra for working 2 shifts in a row. I'm glad I'm not a retail manager or on salary.
UPDATE!
The day after I quit, another manager of mine, Brian, called to ask me why I quit so fast. I told him everything and unlike Kelly, he actually was concerned. He called Paul right after calling me and asked him about it. Paul, of course, denied it and said that I was just trying to set him up. Brian called me back, questioned me again, and said he believed me (thank GOD). Brian had to go and said he would call me back the next day.
Fast forward to today when Brian calls me back and tells me that Paul has quit his job and is going to talk to me in person, in front of my managers, and apologize.
Oh, and he's giving me $1000 to not sue him. Should I still sue? The man has just lost his job and this information will most likely be made available if he applies to another job, so he's already kind of fucked. I'm glad he came out (hah) and apologized, because I really didn't feel like doing the whole lawsuit thing.
I think you only make millions of dollars from sexual harassment lawsuits by suing large companies. I don't think there'd be much money in suing an individual for sexual harassment. And I'm not sure you'd have much of a case if you sued the company. It was one incident and it looks like action was taken against him quickly, so I'm not sure they'd be liable. But fuck, what do I know? Might as well just sue them all and see what you can get.
I think it'd be kind of an ass thing to do to sue him. His life sounds pretty fucked as it is.
Quote:
Originally Posted by Eirikur
I'd take the money and forget about it. Its not like you got raped.
Take the money, make sure all the managers who didn't believe you are right there when he apologizes, then turn to them and say "Hear that assholes? FUCK YOU", walk out and find a better job.
The kind of stuff you find while cleaning a grocery store bathroom:
-Numerous bottles of aspirin/midol (pretty tame)
-Used pregnancy tests
-Wedding magazines in the stall... men's room
-White supremicist propoganda
The best, though, was when a co-worker called me into the women's room to show me one of his findings when he was cleaning. In the last stall, was a pair of panties... completely soaked through with liquid poopie. The best/worst thing ever found (I didn't have to clean it up, at least).
Also, there was the time when I helped unclog a toilet, and after about 5 minutes of no results, it EXPLODED onto my pant leg.
And the thing is, I don't even clean the bathrooms that often. Once every 4 months or so.
-Worse, though, was when another co-worker
THE SUSPENSE!Quote:
Originally Posted by Tones
One of my coworkers got suspended the other day because when one of the managers was complaining about how her pants fit he said they all looked fine, so she reported him for sexual harrassment. Naturally, she's had no problem bringing up her sex life to him before. We figure that one was most likely set up, as he's also one of two people in the store she's vocal about hating. But she'll never get the other one as he has info on the GM that could get that guy fired, so he can pretty much get away with anything he wants to. They're both good guys (the latter being a friend of mine from high school) but I wouldn't recommend crossing either. This oughta be interesting.
Personally, I'm hoping my new job prospect calls me sooner rather then later. I'll try to stick with this one on weekends for a little extra cash and the discounts, but quotas and drama are eventually going to start taking their toll on me.
A woman comes up and stands diagonally behind (and close to the counter) the person I'm ringing up. I figure she has a question (otherwise, who the hell starts a diagonal line?) and I figure I'll be nice and ask her if she has a question. She says no and I leave it at that. After ten seconds, she starts saying shit like, "Is it because I don't have a brown bag in my hand? (our bags are white)" and something about awards. I say, "I asked if you had a question because people usually start the line over there." She flips out and starts going on and on about how rude I am, how I can't force people to stand where I want, how the carpet around the counter feels nice, and apparently she has a right to scold me because she's won awards for her retail customer service. If she were some crazy wart lady, I could've shrugged off this nonsense but she was a regular soccer mom who seriously thought she was teaching me a good lesson.
I've also learned never to say sorry to anyone EVER. Say something like "thank you for understanding." Say sorry and they'll take it as a window of vulnerablity and proceed to walk all over you.
That's one of the things I hated most about retail, that it was cliquey like friggin' high school. If your not one of the guys who goes out with the boss for drinks to kiss his ass, you get shit on.
TRUE STORY.....HONEST.
One day a guy comes into my dept. and I ask him is there something I can do for you today (or something to that effect). Immediately before I can finish the sentance, he says JUST LOOKING!! as if he was about to reach for his stun gun. I say "well Just Looking...." in an effort to diffuse the situation with humor and relay that Id be around in case he did have a question.
The guy bolted
Later on I find out from one of my friends at customer service that he wanted to see my manager. She asked him why. He said because I called him "just looking". She did not understand why he would be mad, and he just left without speaking to anyone.
That is the ONLY time that such a joke didnt work. I hate it when I honestly and genuinely extend an intent to help out customers and they end up shitting on me like I was there to rape their dog.
My favorite thing, and the one that's most likely going to make me piss off a customer, is explaining the exact same information to someone time after time after time. "I'm sorry, we don't have that game used. No, that's not a used copy of the game. If we had it used it would be $25, but we don't. He didn't bring me a used copy because we don't actually have one in stock. As I explained to you 27 times previously, we don't have that game used." Chop that up over a five minute period and you get the idea.
Not exact quotes, by the way.
James
What I really fucking hate is when a customer crop dusts me while I'm trying to help them. And what's even worse is when they expect me to keep helping them after they do it. ( I walk away until the air clears)
I used to do that too, and it almost always resulted in a shared chuckle and the ice would be broken. I would always approach customers and say "how are you doing?" before anything else, and when they would snap back with "just looking". I would ask them what kind of state of being/mood "just looking" is. I wish more people understood how retail salespersons compensation works, then they would be a little more easy going I think. If I sell someone some shit they never wanted or doesn't do what they expected, they are gonna bring it back, and I'm gonna lose my commission, right? So why would I do that? So I can waste my time as well as theirs? People just don't understand that commissioned sales helps both the employee AND the customer. What does the non-commision kid at Best Buy care if he knows nothing about the products that he sells? His pay is the same no matter how much of that shit he sells today, so the answer is, he doesn't care. (I know some people here work at Best Buy, and I'm not slamming the store or it's employees, but rather making the point that non-commissioned salespeople are less likely to research their products or actually care if you buy them, because their is no monetary incentive. I however have know noncom salespeople in the past that were very informed and took pride in their work, as they should.)Quote:
Originally Posted by Gymkata
Genuinely wanting to help people and having them snap at you is teh suck.
Ha....you would think that being non commision makes you lazy. For some people it does. But you end up getting it from your manager because there have been too many returns. So in either case you lose
Being a beer store owner you can only imagine the shit that deal with.
1: Public restroom = no more. Some old bag asked for the key, gave it to her, and she proceeded to shit precisely NEXT TO the bathroom. How about the instant classic of wiping your ass and throwing the proceeds in the TRASH CAN? Not to mention copious amounts of lousy aim stories.
2: Beer brand _____ "Yeah, well, the other guy/girl charged me ___ yesterday"
3: Beer brand ____. "Did it go up?" No, it's been that price for the last TWO YEARS.
4: "Do you sell cold beer?" (I have 28+ refigerated doors of cold beer)
5: "Where is the Budweiser? (Gee, I dunno, at any given moment there are 200+ cases on display
6: "Do you sell liquor?" (Yeah, the sign says "Beer & Soda" because we are secretly breaking New York State Liquor Laws and not advertising a profitable item like liquor)
To be fair haoh, it's not dumb to ask if you have liquor. It's easy to associate beer store with other forms of alcohol. Gamestop carries movies.
If you're over 21 and reside in NY, you know that the only place you can buy liquor is in a liquor store. There's no place else to get it and that law hasn't changed since Prohibition.
Fair enough.
Seriously, whats the variation in prices between stores in, let's say, a sixer of domestic beer anyway? Like a buck or less? People never cease to amaze me as to how they can get all bent up over pocket change.Quote:
Originally Posted by haohmaru
One time I closed this lady's trunk after I helped her put some stuff in it. She then started yelling at me through the window. I went over there and she yelled at me about closing peoples trunks too hard. It was a SUV.
Actually, i never knew that. All this BEER SODA stuff was new to me when i moved up here. The only time i ever went into a liquor store to buy anything was 3 or so years ago when i was still in the south.Quote:
Originally Posted by haohmaru
Kind of similar: At least 3 or 4 times a month, I hear people moan in their loudest voices possible, "Wow, the price of milk has sure gone up lately!" or "I'll just go to Walgreens and get a gallon for $2.99." The price of ours isn't $8 or anything, it's a slightly higher $3.49 per gallon. I realize that this is a little higher than some places, but we sell hundreds of gallons a day, and contrary to popular belief, we barely break even with the price we charge.Quote:
Originally Posted by Mykozo
I don't expect the average customer to have a college degree in economics or anything; I would just prefer to have them stfu. I mean, they're already spending $50 on crap they don't need, so why not put the Little Debbie snackie cakes back, ma'am, and get your 50 cents back? If that 50 cents is really too much, then why not just have an eigth kid so that you can go back on WIC, and have the gov pay for it.
I work at a movie theatre. In Missouri. I got some bad shit up in here.
For instance:
I was once asked if we served beer.
One guy tried to bribe me into giving him a box of candy, and the bribe was about fifty cents less than the candy itself.
One kid flipped out on me, because I asked to see his ticket. (To be fair, he didn't have one.)
While cleaning the parking lot, I have found broken beer bottles (Many of which are brands the nearby bars do not sell), several used condoms, a huge, practically unsmoked stogie, a dirty diaper, and not to mention several couples in various stages of lovemaking.
I've also had to scrape up wads of chew off of the movie theatre floors, not to mention a two-hour old pile of puke, complete with undigested Gummi Worms.
My favorite story, however, is the one where the kid who came in, in a wheelchair and, before he left, was up walking around with no apparent disabilities.
People do this to me all the time: waiting for a penny in change. =/
Can't blame the guy for trying. I know I'd buy it if you had it there.Quote:
Originally Posted by PiotrRasputin
Missouri has, hands down, the scariest looking white people I have ever seen. However the mullitude of the state was simply magnificent. My eyes remained transfixed on the glorious mullet specimens that strode before me, only further increasing the chance that one of these illiterate beasts may attack, mistaking me for a homosexual due to my lack of Nascar shirt, truckers hat, Miller High Life tallboy and mouth full of chaw
"But while I'm here, I'll pick up a pack of Chewlies gum."Quote:
Originally Posted by Tones
Dude, you have no idea how spot on you are.Quote:
Originally Posted by Mykozo
If you think the rednecks are bad, wait until you see the emo kids.
I do this all the time when I buy something with change involved not because I want the penny but because I want to make sure I counted right. I feel like a dumbass waiting for the penny back but I'd feel stupider getting chased down cause I accidentally shorted the cahsier a dime or some shit.Quote:
Originally Posted by haohmaru
Hey, I'd want my MOTHER FUCKING PENNY. People throw them on the counter and floor all the time. All i gotta say is $20, one month. If you're poor like me, that's something.
that's why it's a bribe. if he had the right amount he would have purchased the candy :confused:Quote:
Originally Posted by PiotrRasputin
This wasn't at my work, but it has to do with a mall.
I was in Annapolis, me and my girlfriend saw a late movie, I think War of the Worlds. We got out around 1, and the garage was pretty empty except for a car a couple of spots away. There was this dude in the drivers seat with the goofiest look on his face, since it's on the way to my car, I kinda peek over and sure enough his girlfriend had a mouth full of dick.
I respect it, but fuck, go do it outside of the garage where it's dark.
If we're going to add stories like that, lemme put this one in:
I was in Chinatown Fair all day on a Saturday and I had to walk to the Village in order to get to the Christopher St. station for the PATH since the WTC stop was down. As I walk down Canal st. I notice this couple making out pretty heavily at parking spot. I just think it's nothing but a few seconds later the guy totally yanked the chick's shirt up to her neck and I saw a whole lot of boobs. Awesome times.
"I wish. Actually you wish... after about five minutes of this movie, you're gonna wish you had ten beers."Quote:
Originally Posted by PiotrRasputin
Man, I'm glad I've never had to work a job where I've had to clean up someone's shit/piss/cum/vomit/whatever.Quote:
While cleaning the parking lot, I have found broken beer bottles (Many of which are brands the nearby bars do not sell), several used condoms, a huge, practically unsmoked stogie, a dirty diaper, and not to mention several couples in various stages of lovemaking.
I've also had to scrape up wads of chew off of the movie theatre floors, not to mention a two-hour old pile of puke, complete with undigested Gummi Worms.
You forgot the molester mustache, gold chain, digital watch, and wifebeater (regular or mesh).Quote:
Originally Posted by Mykozo
Yes, yes I did, and I prefer mesh thank you very much...Quote:
Originally Posted by Dolemite
Digital watch, LOL.
Quote:
Originally Posted by Raz0r
Fantastic!
Ghost World?Quote:
Originally Posted by Dolemite
Nah, Ghost World was great. It has to be Brokeback Mountain.
James
Worst customer service experience ever.. (Best Buy)
This guy with his 2 kids shows up with a DS Lite that had a "crack" in it. He had a Best Buy replacement warrenty and wanted to use it. I explained to him that our warrenty doesn't cover accidents. He then asked why his wife had purchased it and I told him that it covers power outage, normal wear and tear, smanufacture defects, etc. I took the DS to go ask a co-worker in the "crack" counted as norml tear and tear, and as I slightly opened it, the DS literally fell apart. I came back and the guy said he wanted take it back like that.
I called a manager, she came over and explained the situation. He then asscused me of breaking the item. He then went ahead and asked his daughter if the piece that broke off was like that at home, and the daughter that it was. He kept trying to get the daughter to tell him that it wsn't but she kept saying it was. He then apologized and walked away. The manager and I, and I'm sure the customers waiting in line overheard, we're smiling and cracking up inside.
He then leaves and comes back and I see he wants to talk to the same manager. He now got the daughter to say and he wanted and then we called over a higher manager. I started to help other customers and then the head manager told me that when I'm done to talk with them.He told his side of the story again, and, being the nice manager that he is, offered to refund the cost of the warrenty even though he didn't have to but refused to give the customer a new DS. He said that his wife was misinformed what the warrenty covered and whatnot. He then accused him of breaking the item. He left without getting a refund for his warrenty.
I'm a phone operator at Best Buy, but I handly customer service as well. This morning, I was basically solo doing everything. I didn't have much time to answer phones. So finally I got to it, and what a shock, the wife called about the DS. She said that she didn't care about the warrenty but was pissed that I broke it in half and threatened to sue Best Buy since it was on camera and whatnot. I went to the manager (not the higher position one) and explained what they're saying and she told me to tell her to basically call Best Buy Corp and not to give any names or infoormation. There's basically nothing they can sue for. So I went to tell them that, and then she asked for my last name, I told her that I wouldn't give that information over the phone and that she can come into the store and get it from a manager. She asked to speak with a manager and so I went to the manager and told her and she said to tranfser the call to her. So I did.
So I continued doing custom service until I had another question, so I went and asked that manager and also asked what happened. She said not to worry and that if the camera shows anything, is that I didn't break it on purpose and that it basically fell apart. The manager also told the wife that her daughter admitted that it was broken in front of her and I, but she responded by saying that her daughter didn't know the difference between cracked and broken or something. That's basically all of it.
Lesson of the story is that some customers are fucking retards.
If it was a hinge crack then it probably would have been a manufacturer defect. Falling apart, on the other hand, is pretty obviously them setting you up. The 'Tard Patrol was out in force.
James
Well i got a couple. More memorable ones.
Customer comes in. says she bought a DVD player and it doesn't work.
she says there is no sound. And no picture. So i ask her. Is everything hooked up to the T.V.
She says yes. I ask if its set to the Video channel. "The What?" she asks. I explain the video channel. "oh. no its not ill try that at home" she says. "but what bout the sound". i ask if she has the audio cables hooked up. she gives me a confused look. "you meen the DVD player doesn't have speakers of its own?" she says. I hold in the biggest laugh as to not offend her.i tell her what she needs to do. and she smiles and walks away. I bust out laughing.
Customer calls up. Says she just bought a Caller I.D. box. And she wants to use it but there is a name on her box that she cant erase. "ive tried everything i could but i cant get it off the box". On a whim i ask whats the name and number. "John Doe 123-456-7890" she says. Im quite for about 10 seconds. lookin at my fellow team members trying my HARDEST not to bust out laughing. I explain that its a decal and she can just peel it off. "oh thank you very much" she says. I bust up laughing.
2 black guys comes in. lookin at GBA games(happend awhile ago). its busy. Our policy is customers cant hold games. i let them know. they say ok. cashier walks by with a white guy. i give the cashier the game the guy wants. black guys keep lookin. white guy comes back with game in hand. "you gave me the wrong one". i apologize and take the wrong one.and give him the right one. Black guys get pissed. "oh so you can give him a game but you cant let me hold the game?". i try to explain that i gave him the wrong game. black guys get pissed. claim im being racist(im black btw) and proceed to threaten me with bodily harm. I guess they didn't knwo what to do since i wasnt timid cus i was talkin back to them. 10 min later before anything gets a chance to happen my friend just tells me to be quite. Almost got in to a scrap over nothin.
Last one i can remember. And one of my favorites.
Its hella busy,Im alone in Electronics. i got 10 people shouting questions at me. I tell everyone to be quite. i start pointing to people and answering thier questions. old black lady comes up. asks for phone batteries. I tell her ill help her cus its kind of confusing. Mexican guy come up. asks me were rugs are. i point hiim in the right direction. Old black lady walks off. I find her in the battery isle. i ask her if she needs help. "oh you can point that mexican in the right direction but not me?". I tell her i was gonna help her personally. "yeah you need to remember your color!". i tell her "i do,im mixed". she proceeds to call me a fat ass. I ask her again if she needs help. she walks off. white lady walks up, asks a question,i answer it. "OH hell no,aint that some shit!" she says. I just look at her smile, "have a nice day mam". she stomps off. i bust up laughing.
JBNagis
Wow, this thread is old. First one: Had a job at a gas station in high school. The gas station was right near a movie theater and shitty parents would drop their hoodlum kids off to watch movies. The kids always came to the gas station to get their candy and shit, but they always tried to get cigarettes, too. I took immense joy out of denying them without even asking for ID. This one time, these two girls came in and asked for Newports and I just shook my head no. "Aren't you gonna ask for ID?" I said, "You can't provide me with any, so no." "Come on, I need a pack of Newports! Just give me one!" Shook my head no. "Nobody's gonna know if you give me a pack of Newports!" I was like, "I would know, and I know it's wrong to sell cigarettes to minors." That silenced her, but her friend was like, "She'll show you her tits!" I laughed at that, then said, "Is that all it takes to get girls' shirts off these days? Glad I'm not in middle school any more. At least it was a challenge then. Get out!" Hilarious.
Back when I was an assistant manager at a video store, there's one incident that will always stick out in my mind. The first Harry Potter movie was in theaters but some company put out a documentary of some sort with a deceptive box. It was like, HARRY POTTER in big, bold letters. If you looked closely at it, you could see the box said something like, "The Magical World of..." above Harry Potter then, "... and J.K. Rowling," below it. I put it at the end of the new release section with a p-touch label on the box that said, "THIS IS NOT THE HARRY POTTER MOVIE WITH DANIEL RADCLIFFE, IT IS A DOCUMENTARY," really big. This lady comes up to the counter with it, and she looked like she'd made a big discovery so I was like, "I just wanted to make sure, before you rent this, that you're aware it's a documentary and not the actual Harry Potter film in theaters right now." She went crazy on me. "That's false advertising! This is bullshit! I called my kids and told them I was bringing home the Harry Potter movie! You owe me like twenty free rentals!" So I calmly replied with, "Ma'am, the box is clearly labeled as such, I was just reiterating. It's not false advertising." She got all red and was like, "Oh yeah? Where's it clearly labeled that it's not Harry Potter the movie?" I pointed to my label on the front of the box. "You can't expect people to read that!"
I love that second story. I ended up giving her a free rental out of pity.
Normally I'm all for bashing Aren and his store. But how are they assholes for trying to not be completely set up for a fall from a bunch of trash?
Well the DS Lite hinge crack is a manufacturer defect. Me and my bro's DS's both broke off at the hinge cause of it, Nintendo fixed it for free and paid for shipping. They probably should've called Nintendo about it though since Nintendo probably doesn't tell you guys about stuff like that.
So Aren's co-worker in the crack said the warrenty didn't cover it because it wasn't normal tear and tear or a smanufacture defect? Amazing.
I don't know the exact details of what went down, since I wasn't there. But based on what info was provided, the store should have just taken it back and given them a new one. It doesn't come out of anyone's paycheck, and the store won't eat the cost of a DS. Based on my expierence working in retail in the late 90's and early 00's, and my expierence as a consumer; extended warranties are usually sold on the promise that if you have ANY problem, just bring it back for a new one, no questions asked.
These people had an extended warranty, and when they go up the chain, some upper manager somewhere is going to tell them to go back to the store and get a new one.
I don't know, maybe these people were trying to pull a scam. I've seen plenty of retail scams when I worked for EB (some that are next to impossible to proove), but this doesn't really sound like one to me. Need more info.
Not exactly retail, but why most lawyers won't give out their personal cell number:
So this family lawyer is giving a talk at the college and we get to talking about our respective crazies, I'm an activist who was helping people get into court and was considering family law.
So she gave this woman - going to court for custody of her kid - her cellphone incase anything came up (like filing a restraining order).
Then the calls began
7pm client calls and thanks her
8:30 (phone turned off voice mail from here on out) - have you started working on my case?
10 pm Hi, case?
Midnight - I'm worried about my kid, can't I just take her back now?
2 am OMG why aren't you working on my case?!
3 am I think i'm going to have to steal my kid back
4 am I'm getting a new lawyer, you obviously don't care about me or my child!
6 am - I'm going to work now, i'll see you this afternoon
I'm not going to do family law, too messy, lower pay on average.
Actually, our Best Buy is ranked really high and is respected very well. Our managers are anything but assholes.
No, it wasn't a manufacturer defact. There was basically a crack in it from it being dropped.
The extended warranty doesnt no tcover accidentally damage. It clearly states that in the brochure. So why would we give them a new DS when it's not in our policy? Sure, the managers do make exceptions at times (usually never with the warranties though), but that guy was being a total douche and tried to lie to us.
The phone sealed the deal when the wife said that they weren't arguing over the the warranty anymore but the fact that I broke it. They basically admitted that they were wrong and now they were trying to place the blame on me.
What other info do you need?
You stole a car and crashed it.
I'm confused. So what exactly did you get out of this to sell on eBay?
That's where I got lost too.
So he broke it and told them he didn't do it so he could take the new DS that they would have gotten so he could sell it on eBay? At least that sounds like something that Aren would post.
tnlftl
[QUOTE=aren;1063872888]Actually, our Best Buy is ranked really high and is respected very well. Our managers are anything but assholes.
[quote]
If you say so.
Could you proove that, or do you just assume it was dropped?Quote:
No, it wasn't a manufacturer defact. There was basically a crack in it from it being dropped.
So, the managers will occasionally make an exception (i.e. break the store policy) but they won't exchange an item with an extended warranty? Sounds great to me. So what if the guy was a douche?Quote:
The extended warranty doesnt no tcover accidentally damage. It clearly states that in the brochure. So why would we give them a new DS when it's not in our policy? Sure, the managers do make exceptions at times (usually never with the warranties though), but that guy was being a total douche and tried to lie to us.
I don't even care. Lucky me, I get to be online at work.Quote:
The phone sealed the deal when the wife said that they weren't arguing over the the warranty anymore but the fact that I broke it. They basically admitted that they were wrong and now they were trying to place the blame on me.
What other info do you need?
I used to work at radio shack and we had the same deal with extended warranties. It's one of the reasons I quit. That money goes directly on Best Buy's pocket and you know it. You might get a spiff on selling one but you know people come in there pissed all the time because its a sheisty warranty. It doesn't cover the things that would actually necessitate a warranty and I'm sure if it was something that was covered it would be sent to BB's shop to be repaired or deemed unrepairable at which time the warranty is void. Greedy corporation bullshit.
Next time you are going to sell an extended warranty take a few minutes to explain honestly and thoroughly to your customer what it does and doesn't cover and how it compares to the manufacturer's warranty. Let me know if they keep biting.
Aren used to be The Chronicle. why do you people even pay attention to what he says?
WHY DON'T YOU JUST FLASH THE BRUBAKER ID AT THE FRONT DESK OK?
THEY TRIED TO KILL ME, AND HARRY FROM WORK...GET DOWN! HARRY FROM WORK, HE WAS THE BOSS!
Let's see; item has crack in it. I don't think it just happened like that. Oh, and the fact that they didn't deny it and just argued about the warranty was proof enough.
No, they never break store policy. They offer customers satisfaction which they don't even have to do in the first place.
I agree, the warranty is nothing but bs. But it doesnt come in handy when there is problem that it covers or if a new version of an item comes out (i.e. Xbox Elite) and you can upgrade and just pay the difference.
Also, everytime I offer a warranty (I rarely sell them since I'm phone op/customer service) I clearly explain what it covers and also tell them that it doesnt offer accidents if it doesnt (some warranties do).
Josh used to be a queer.. oh wait, he still is.
Don't hate... its not my fault I'm so damn good looking that the boys like me too.
http://img443.imageshack.us/img443/8...lahshitte5.jpg
Hey Quaid... I'm gonna drill you, man.
See you at the party Richter!
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In two weeks *destruction*
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Shades of Tejas...
A crack in the screen? Or a crack in the hinge; which is something that happens to the DS, which is also something Nintendo acknowledges and repairs for free? Also, don't forget that any time an electronic problem breaks, people automatically assume they did it. Maybe the girl didn't do anything but she thought she did.
You shouldn't be assuming the worst of the people who make your paycheck possible.
You ever worked retail?
A few weeks ago a customer came in and a supervisor opened his laptop to check what speed RAM it took. After he checked the customer says he needs to check and see that is still works, which of course is unfounded since we didn't really do anything to it; when it doesn't work an accessory ends up working with him for a while trying to get things figured out. Then the guy goes on to say that taking out the RAM erased his hard drive and I tell him it's impossible and he tells me that I've "really pissed him off" and "I shouldn't have done that" and then he takes my name.
The good news? When he goes to the Store Manager and tries to get a new laptop the manager calls him a liar to his face and tells him not to threaten the employees, i.e. me. It was pretty awesome.
Also, last week a customer used their own knife to open a universal adapter and then found an outlet and plugged in their own stereo. When it fried she tried to blame it on the salesman who told her which isle it was located on, even though he never handed it to her, opened it or helped her use it; also he was in another department during the entire thing.
Ever worked LP?
Ever fuck another man?
Ever dance with the Devil in the pale moonlight?
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Ever fuck a mutant?
http://www.yozone.fr/IMG/jpg/total_recall_04-2.jpg
All except LP. I don't care to stop thieves.
YOU MAKE ME WISH I HAD THREE HANDS!
I think you're doing just fine with two.
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Hi! I'm Johnnycab!
http://www.ugo.com/images/galleries/...hnnycab_th.jpg
Could you please repeat the destination?
http://www.ugo.com/images/galleries/...hnnycab_th.jpg
I'm sorry, I'm not familiar with that address!
http://www.ugo.com/images/galleries/...hnnycab_th.jpg
I'm going to watch Total Recall when I get home.
JUST GO! DRIVE!
By the way... Arnold makes the best noise he has ever made as the Johnny Cab tries to run him over.
ZGGLAAAGHZTH! Is how I would spell it.