Trying to cancel is pure hell. I'm pretty sure it's easier getting out of the mob or Scientology. Sadly, I bet this resulted in the jackass getting a promotion.
http://www.break.com/index/aolhell.html
Printable View
Trying to cancel is pure hell. I'm pretty sure it's easier getting out of the mob or Scientology. Sadly, I bet this resulted in the jackass getting a promotion.
http://www.break.com/index/aolhell.html
Anyone who signs up for AOL deserves what's coming to them.
IBTN
Hehe.Quote:
Sorry about the blimps, we needed something to play over the audio.
When I had AOL last year and was cancelling because I got a cable modem, they did the same thing. I just went to Bank of America, closed my checking account, and moved to WaMu.
Saw this on SA the other week. Pretty freaking ridiculous.
I once signed up during a free period (has to do with helping a friend) and cancelled pretty easily. All I did was lie and say my girlfriend took my card and signed up without my permission and I wanted to cancel it. I think they tried to bitch a little bit but it was over in a minute, certainly nowhere near that bullshit recorded above.
I had a friend on AOL awhile back and he mentioned on the phone he'll bring a lawyer into the mix if they don't allow him to quit. They let him go with no further questions asked.
I used their one month free trial for almost two months.
They seemed willing to extend the free period indefinitely rather than have me cancel.
When I got DSL and had no further use for AOL, they were dead set on selling me another free trial for some AOL broadband nonsense.
I told them I'd look into it.
I called back, and instead of telling them I wanted to cancel, I told them that I wanted them to send me the linux version of their software because I had to switch over to linux for work.
After telling me that there was no linux version, they were more than happy to cancel my service.
It sucks that I had to make up a story, but it was less of a hassle and probably quicker than listening to some scripted sales pitch for their useless broadband 'service.'
You could just say "I'm moving to North Korea and they don't allow internets there"