Anyone ever bought a TV at Best Buy with the Extended Warrenty?

If this belongs in the Circuit Board, feel free to move it. Anyway, I bought a TV at Best Buy 2 years ago and I've had a lot of problems with it. First, anything from a non-hi-def source (or component cables) would have the audio and video out of sync. I didn't have hi-def cable at the time I got it, so this was really annoying.

Then my "blue" went out. What I mean is that when something was on component input 2, the blue input would stop working, so everything was a shade of Red and Green. I had the whole input board replaced (took them over a month and it was before the super bowl) and then it was fine... flash forward another couple months and it starts up again. I get them to take the TV again to work on it, they had it for 6 weeks and did NOTHING to it. They said that they couldn't determine a problem, so it must be "an external problem." I swap cables and whatnot and it always does it on the same thing so it's not. So this was Saturday I got it back and today was my first day to really use my TV again, and it happened again.

So now I'm taking advantage of the "No Lemon" policy that they have, that if they have to repair it a fourth time, I get a replacement. Anyone ever had to do this? If so, how do they determine the replacement, do they get it as close to your TV as possible, or is it by the price you paid for it? Either way I get an upgrade, but obviously if it's by price I'll be able to get a REALLY nice TV since prices have dropped drastically in the last 2 years. Sorry this is so long winded, but I just was curious so I could determine what I'm looking to get next. If it's price, I could get 1080p, larger set, etc... if not, I feel like I'm out $1,000 that I could use towards something else.

What brand is your TV?

bought the warranty with a tv at best buy and it blew up and was unrepairable. they didnt carry the same model any more, and they ended up giving me the dollar value. you should get pretty much whatever it cost you, not what is a close match

Moral: Don't buy things at Best Buy that aren't DVDs, CDs, or video games.

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Originally Posted by Yoshi

What brand is your TV?

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Samsung DLP.

We got our Samsung HDTV (with warranty) in Febuary. Haven't had a problem with it.

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Originally Posted by ChaoofNee

Moral: Don't buy things at Best Buy that aren't DVDs, CDs, or video games.

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More of a bum TV issue than anything Best Buy has to do with it. He'll get another TV for no cost to him.

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Originally Posted by D_N_G

bought the warranty with a tv at best buy and it blew up and was unrepairable. they didnt carry the same model any more, and they ended up giving me the dollar value. you should get pretty much whatever it cost you, not what is a close match

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Cool, I hope so... I'd love to go 1080p and even get a bigger set if possible. Maybe stick with the same size, go DLP, and put the rest towards an HD-DVD player ;) haha... We'll see. Thanks for your help.

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Originally Posted by ChaoofNee

Moral: Don't buy things at Best Buy that aren't DVDs, CDs, or video games.

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Heh, I've kind of been thinking that lately... since all the stuff I've bought from Circuit City has been working flawlessly [/pleasedon'tjinx]

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Originally Posted by Rumpy

We got our Samsung HDTV (with warranty) in Febuary. Haven't had a problem with it.

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When they first fixed my TV, the repair guy was suprised I even had that problem. "I thought they fixed this issue months ago and got rid of all the defective units." It didn't really make me feel comfortable keeping that TV, but I had no choice at that point. Remember, this was also 2 years ago.

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Originally Posted by Rumpy

More of a bum TV issue than anything Best Buy has to do with it. He'll get another TV for no cost to him.

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My above statement makes me wonder if a "bum TV issue" isn't the case, and that it's BB's fault.

You should read the service/warranty agreement carefully. You will probably get credit toward the purchase of a new TV, but make sure you understand the terms and then bitch incessantly. That's key.

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Originally Posted by kingoffighters

You should read the service/warranty agreement carefully. You will probably get credit toward the purchase of a new TV, but make sure you understand the terms and then bitch incessantly. That's key.

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Yeah, I've read them over... it's just some stuff is vague as to whether it's for price paid, or for features. That's why I had the questions, otherwise everything was rather straightforward, and the guy on the phone was very understanding and helpful.

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Originally Posted by TobalRox

Samsung DLP.

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samsung is actually a kind of shitty brand. I'm sure otheres feel differently because they have this and that, and it has a samsung part and its like the best thing ever, but in the 80s, samsung was one of the shittiest foriegn brands you could buy. It was up there with those companies that make those cdplayer stero's you see at Fred's and the Dollar generial.

They may have gotten bought out, or invested the money they made in the 80's wisely, but I still don't trust them as much as Pioneer or Yamaha.