FUCK.
The new box I got back is a lemon. I've been busy for a couple of days, didn't get a chance to fully check it out, but it fucks up with 3D games. Stuff in the arcade or movies (that South Park episode was awesome) plays just fine, but anything 3D starts to break up after a while, then freezes. So Contra is fine, Gears is not. Right now I have a $399 USD SNES.
I'll call MS again tomorrow, see how it goes.

