Originally Posted by
Thief Silver
Do some speed tests and see where you are at. If you're lower by a large margin (10% or more) than what your speeds are supposed to be, call them and bitch. Run three tests, one in the morning, one in the evening, and another in between if it's possible. If it's lower in evening it's prime time and you won't get a whole lot on their end. If it's slower the entire day they're fucking you and you can call them out on it. OR something is just wrong, bad cabling etc, these things happen incredibly often.