http://www.simplysup.com/tremover/download.html
download it - burn it to a cdr if you need to or something or just have her download it if thats possible, and run it - always worked for me
A friend of mine has a Trojan virus and she can't get online. How can we fix her system?
I really have no idea where to start. Please help.
http://www.simplysup.com/tremover/download.html
download it - burn it to a cdr if you need to or something or just have her download it if thats possible, and run it - always worked for me
What OS is she running and has it been patched. Those two questions can easily narrow down the likely culprits.
Taking it one day at a time.
She is running XP, I don't believe she has patched it.
Unfortunately she is states away from me, so I can't burn the cd myself. However I can pass the info along to a friend of hers up there and tehy can go from there.
She'll need at minimum XP SP1, The Blaster Patch, and the new patch for the Sassy Worm. All can be found in Microsoft.com's download section. Once installed, see if she can get online. If she can, go to http://housecall.antivirus.com and give the PC a scan.
Taking it one day at a time.
Bookmarks