opinions wanted regarding ebay dispute

**Shooting Love** · 17 Aug 2005, 11:39 PM

Recently I purchased a Wonderswan set, and once it arrived I discovered it was the older B+W unit.
Here is the problem: the auction title stated "Wonderswan Color* GUNPEY BOXSET * JP JPN ~RARE~".
In the description it was listed as "Format: Mono", I thought this meant it had a single audio speaker.
The seller is arguing that Mono means B+W in the UK.
Regardless, shouldn't I be entitled to make a refund claim with ebay or Paypal since the title stated "Wonderswan Color"?

**Schlep** · 17 Aug 2005, 11:47 PM

He misrepresented the product. Complain to Visa.

**arjue** · 18 Aug 2005, 12:09 AM

Mono does not mean black and white in the UK any more than it does in the US.

**kedawa** · 18 Aug 2005, 12:29 AM

Mono can mean monochrome in some contexts, but monochrome displays are so outdated that I don't think you could consider it common terminology.

Any time I see the word mono used in the context of electronics, it means monaural (single-channel) audio.

Color, on the other hand, has a pretty clear meaning, although maybe the lack of a 'u' had him confused.

**Mikey** · 18 Aug 2005, 09:19 AM

In the UK, if mono means anything, it means monaural, as opposed to stereo or surround sound etc. It's an abbreviation anyway, so it's inherently unclear. "Color" is not an abbreviation and is very clear. A Wonderswan Color should have a "color" screen.

And is the "Format" tag really for the screen format? I reckon it's for region or something.

**Shooting Love** · 18 Aug 2005, 05:56 PM

Thanks everyone.

My primary concern was whether "Mono" is a legit term for B+W in the UK.
Looks like I'll go ahead with a claim against the seller.
Unfortunately I've already had two claims with Paypal this calander year, and I think that's the max. So I'll have to look into what ebay will do, or whether my debit card has any fraud protection for this sort of thing.

**Omni** · 18 Aug 2005, 06:02 PM

If the auction stated "Wonderswan Color" then I don't see him having any case.

**bandit** · 18 Aug 2005, 06:49 PM

Originally Posted by Core Boy

Thanks everyone.

My primary concern was whether "Mono" is a legit term for B+W in the UK.
Looks like I'll go ahead with a claim against the seller.
Unfortunately I've already had two claims with Paypal this calander year, and I think that's the max. So I'll have to look into what ebay will do, or whether my debit card has any fraud protection for this sort of thing.

PayPal has a limit on claims?! News to me considering Ive been using paypal for 5 years and made a couple of complaints.

File a claim with PayPal (within 30 days of auctions end). eBay wont do anything as to getting your payment refunded or what not. PayPal will. If that doesnt work, file for mail fraud (located in trade depot). You can file for domestic and international mail fraud. Follow my FAQ and you should be set. Any questions, let me know.

But if he stated "color" and you get black/white, he misrepresented the item and he is at fault.

I bought a pair of Jordans for my friend on eBay. Seller stated that it was too small for him. Got the sneakers, it was a fake. I complained to him and he said that he never mentioned it was authentic. Yes, thats true but he also said that it was a REPLICA. He got himself caught there. In the dictionary, replica is a copy or duplicate. I filed for claim with PayPal and they found him at fault. According to eBay policy, max is $66 that can be returned. I paid $91. I'm still missing $25. I emailed seller and threathened for the for $25. He made an excuse saying he didnt know about the dispute with PayPal. He sent the $25. I also told him, if he wants the shoes, he has to pay for shipping.