Official Apple Thread

[kedawa]

I don't know if it's like this everywhere, but the tech support at Apple stores here is pathetic.
A friend brought me his macbook after being told he'd have to leave it there for a week and pay over $100 to fix his 'serious issue'.
It took me five minutes in single user mode to fix the problem.

[Calliander]

I don't know if it's like this everywhere, but the tech support at Apple stores here is pathetic.
A friend brought me his macbook after being told he'd have to leave it there for a week and pay over $100 to fix his 'serious issue'.
It took me five minutes in single user mode to fix the problem.

When I left they were requiring the Mac tech support people to help 8 customers an hour, which during busy hours meant multiple people at once and during regular hours meant 15 minutes max before the managers were sitting another person down with them. (The iOS tech support was 16/hour and 10 minutes.) Most people don't care that a more experienced person could solve their issue (regardless of seriousness) if they had the time/ability to focus. They'd rather someone just confirm that their product is a lemon and "fix it" for them.

[Chux]

4S sold, no money out of pocket (including taxes) for my 5S next Friday.

Technology is stupid.

[FirstBlood]

4S sold, no money out of pocket (including taxes) for my 5S next Friday.

Phone contracts are stupid.

fixed

[Chux]

I'm never getting out of current provider/contract. My plan is too good w/ unlimited data.

[FirstBlood]

That's how they GET YA

[Chux]

Well yeah, but it's also a 6 year old plan. I'm paying 60 for unlimited data and 1000 minutes that I never end up getting near.

[FirstBlood]

Until they pull a Verizon and kick you in the dick for wanting a new phone

[dave is ok]

That's what is about to happen to me. I still have a 4 with unlimited data. So I'll have much faster, much more expensive data when I upgrade

[EvilMog]

I'm still on unlimited data also. If it wasn't for that I would have dumped AT&T for Verizon. I have Pandora on all the time and the wife streams a bunch if shit. I'm surprised I can still do phone upgrades.