Originally Posted by
Some Stupid Japanese Name
A couple of weeks ago a group of people from outlaying cities made a day trip out of visiting all the Game Craze stores in Rochester (there's 8, including mine). Two of them (so far) have posted youtube videos about the experience. While one was far more fair than the other, both of them complained about poor customer service in a couple of locations. The poor customer service was that they didn't like the prices posted on items they wanted to buy and got upset that an employee wouldn't "give them a deal." They also complained that someone wouldn't let them look at stuff in a part of the store not open to customers. Shit is back there for a reason, not for sale, whatever.
They were complimentary to my location, so there's no personal axe to grind. But I'm part of a brand that's getting shit heeled because they expect to pay less for stuff simply because they walked into a store for the first time. I keep fighting the urge to post some rebuttal on their youtube, because I know there's no way to do so without looking like a tool.
BUT IT BUGS ME>>!24eg
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